I A Patient Advocate Is Vital In Medical Processes

By Sally Delacruz


Patient advocacy has been described as one of the fastest emerging careers most notably by the Entrepreneur magazine and US News. It is a field that has attracted entrepreneurs, social workers and medical professionals. These are examples of the people who have the interest, skill and qualifications to a patient advocate. This is primarily because patient advocacy has many aspects that require diverse expertise ranging from matters of insurance, health and law.

The health care systems in different countries have become so tenuous that patients have been forced to seek the services of intermediaries in the name of advocates to help them navigate through the challenges in the health care systems. This decision has been informed by the fact that doctors and nurses are not enough in helping patients overcome the challenges in the system such as those of medical insurance.

Advocates play numerous roles so far as helping the patient is concerned. They help in pursuing claims with the insurance companies, explaining the diagnosis and treatment of a disease or even in reviewing hospital bills. Medical advocacy remains one of the most important mode of advocacy and is integral to the positive outcome of the treatment process.

These advocates will be with you in the office of the doctor and ask pertinent questions on your behalf, help you make up your mind when it comes to important and difficult medical decisions, be with you in hospital to ensure you get the best hospital care, get the appropriate drugs or ensure you are not exposed to any infection in hospital conditions.

Advocacy services may include activities such as transporting sick people to nursing homes. This is very essential especially when the clients are ageing people. They have to ensure the whole process is done smoothly. Sometimes they help in payment services if need be.

The advocate while acting as a link between the client and the health care provider should ensure that the two sides are furnished with all the vital information. The client needs to be aware of the rules and procedures that have been set by the health care provider. On the other hand, the later needs to have relevant information such as previous health problems of the patient. This promotes quick recovery of the sick individual hence to it that the whole medical process runs smoothly without any strains.

Currently an advocate does not need any special license to work in this field. However, Institutions are offering training and certificate program-mes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the advocate to educate him or her.

Personal skills are vital. Everyone in the field should be careful not to get too much attracted to their client. The sick person is going through difficult moments and needs your help. It is therefore important to show your concern but know the boundary. Patients need someone who can act as their supporter, believer, backer and spokesperson.




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